Our People and Our Service

• Friendly, easy to use and secure website
• It is easy to find the lowest fares available using our low search calendar
• You can view and update your booking online at any time
• We have an easy to use self help section enabling you to locate answers online without having to speak to anyone, but if you need to speak to someone we have a dedicated team of friendly staff waiting to help
• You can book just a flight or package it with an in-flight meal, an airport transfer or choose your own seat
• Emailed helpful holiday checklist

Our Product Range

Cheap deals to resort locations
We fly from 21 UK airports to over 80 destinations, from the big resorts on the Costas to the little Greek islands as well as ski destinations in the winter.

Cheap flights to long haul destinations
Including Canada and Florida flights to Sanford, Las Vegas and the Caribbean. To make your flight more comfortable we offer a greater seat pitch than short haul flights and a personal screen on the back of headrests to ensure you have as relaxed and entertaining a journey as possible. Plus, in the Premium cabin you'll get even more, including wide, luxurious leather seats.

Flexible Durations and Departures

• Flexibility of durations - We offer many flights per week on several of our routes, so you have the flexibility to tailor the length of your holiday as you wish. We have a wide selection of flights from early morning right through to late evening for your convenience, if you are looking for the cheapest flight you can opt for a night flight, to save even more money
• Flexibility of departures - Mix and match outbound and returning airports e.g. go out from London Gatwick and return into London Stanstead
• One way flights available on most routes

Consumer Protection and Peace of Mind

Full ABTA and ATOL protection
Thomas Cook Ltd is a member of ABTA. ABTA members help holidaymakers to get the most from their travel and assist them when things do not go according to plan. We are obliged to maintain a high standard of service to you by ABTA's Code of Conduct. For further information about ABTA, the Code of Conduct and the arbitration scheme available to you if you have a complaint.

ATOL protects all customers booking and paying for flights in the UK departing from the UK. We hold an ATOL which means in the unlikely event of our or insolvency or the insolvency of any airline we use, the CAA will ensure that you are not stranded abroad and will arrange to refund any money you have paid to us for an advance booking.

Value for Money

Amazingly low prices whenever you book. You don't always have to book early to get the cheap flights - we have great prices for last minute flights too!

In-flight Experience

At Thomas Cook we aim to make your journey an enjoyable part of your holiday. We offer top entertainment with music, movies and television shows, sit back and enjoy! You don't need to worry about a "packed-lunch" or getting stung for high-priced sandwiches at the airport, we can provide a low cost 3 course meal to suit your dietary requirements. Great holidays are all about choice, you can choose exactly where you want to sit on the aircraft. Aisle, window, front,  back - whatever your preference, it's easy! Simply decide where you and your party would like to sit, select the seat numbers and book exactly where you want to sit - before you fly.