To travel with Thomas Cook Airlines you must have a valid passport.
The following information applies to British Citizen's holding a UK passport issued in the UK. Non-British Citizen passport holders or British Citizens holding a UK passport issued abroad should contact the appropriate consulate or embassy for clarification. If your stay is for more than 28 days, additional requirements may apply - in this case you should also make appropriate enquiries to ensure you satisfy the entry requirements of the country you are visiting. Please note, both passport and visa regulations can change and you should therefore check with your travel agent or the relevant embassy well in advance of travel. It can often take some time to obtain a visa, so you are advised to apply in plenty of time.
Non-British Citizen Passport holders: may require visas to enter countries which are signatories to the Schengen agreement and contact should be made with the appropriate consulate or embassy for clarification.
Passport validity: A valid passport is essential when you travel abroad. Although UK passports have been issued for 10 years (5 years for children) you should note that some overseas countries have an immigration requirement for a passport to remain valid for a minimum period after the date of entry to that country (typically 6 months). If your passport is in its final year of validity, please check the requirements of the destination before you make your final travel plans.
Your responsibility: It is the responsibility of passengers to ensure they have valid, acceptable passports and any required visa or any other documentation for the travel they are to undertake. Passengers without the correct documentation may be refused carriage by the airline or entry into any country. Where entry is refused, fines or other financial penalty will be imposed on or by the airline and the passenger(s) concerned will be required to immediately return to their country of departure. Any passenger who travels without the required passport/visa/other documentation is solely responsible for and must immediately pay all fines, surcharges, other financial penalty, costs (including the cost of their immediate return flight) and any other sums of any description which are incurred or imposed by the airline or incurred by ourselves. This will be the case regardless of whether the lack of correct documentation is spotted at the departure airport. We can accept no liability in this situation and no compensation, expenses, refund or other sum will be paid.
Names: The name on the passport must match the name on the ticket or emailed itinerary otherwise you may not be able to travel and insurance may be invalid. If, after booking a flight but before travelling, any member of your party changes their name, e.g. as a result of getting married, we must be notified immediately so that we can make the necessary changes to your flight documentation (for which we will charge an amendment fee).
At the time of booking, please ensure you supply your first name and surname, (as they appear on your passport) as both of these must be stated on your flight ticket. This will reduce confusion and delays at check-in, especially when travelling to the USA. It is anticipated that customers could face more queries and delays as more countries introduce Advance Passenger Information systems. You may not be able to travel and insurance may be invalid if the name on your passport and travel documents don't match.
For more information on any valid visa or required documentation for British passport holders please visit: www.fco.gov.uk or www.ukpa.gov.uk.